About Us – Office of the Ombudsman

What is the Office of the Ombudsman?

The Department of State Office of the Ombudsman handles workplace conflicts that are not currently in a formal process and helps employees identify mutually satisfactory solutions. The Department of State is a complex and far flung organization with many employees spread over 200 countries, 178 Embassies, 86 Consulates and 9 Missions. We state routinely that people are our most important asset; however there are times for nearly all of us when we need assistance or relief to solve difficulties in our work lives. When these problems defy easy categorization as potential grievances, EEO issues, or IG matters, that is precisely when you should call on the Ombudsman.